Privacy Policy

Our Privacy Philosophy

Notanem is built on a local-first principle. Your creative work — manuscripts, notes, plot elements, annotations, and all other writing content — originates and is stored on your device. When you choose to use sync, sharing, or mobile capture features, portions of your content may be temporarily relayed through our servers for delivery, but are never permanently stored. We only collect the minimum information necessary to provide account authentication, subscription management, and optional sharing and sync features.

Information We Collect

Account Information (Authenticated Users)

When you create an account, we collect:

If you sign in using Google or Apple, we receive basic profile information (email and name) as authorized by you through those services. We do not receive or store your Google or Apple passwords.

If you subscribe to a paid plan, payment is processed by Stripe. We store only a Stripe customer identifier on our servers — we never receive, see, or store your credit card number, bank details, or other payment credentials. Stripe’s handling of your payment data is governed by Stripe’s Privacy Policy.

Local-Only Mode

You may choose to use Notanem without creating an account (“Use locally without an account”). In this mode:

Data Stored on Your Device

All of your creative work originates on and is stored on your device. The following data never leaves your device under any circumstances:

The following data is stored on your device by default and is only transmitted to our servers when you explicitly use sync, sharing, or mobile capture features:

In all cases, this content is stored on our servers only temporarily for delivery and is automatically deleted on a defined schedule (see Data Retention below). We do not permanently store your creative content on our servers.

Data Transmitted to Our Servers (Authenticated Users Only)

When you are signed in and use sharing, sync, or mobile features, the following data may be transmitted:

Automatic Updates

The desktop App checks for software updates via GitHub’s public API. This check:

How We Use Your Information

We use the information we collect to:

What We Do Not Do

We do not:

Analytics and Telemetry

As of the date of this policy, Notanem does not use any analytics, telemetry, crash reporting, or behavioral tracking tools. We do not collect usage statistics, measure feature engagement, or track how you navigate the App.

If we introduce any form of anonymized, aggregate diagnostic data collection in the future (such as crash reports or anonymous feature usage counts), we will update this Privacy Policy before doing so and notify you through the App. Any such collection would be limited to anonymous, non-identifiable technical data — we will never analyze your creative content, track your writing behavior, or build individual behavioral profiles.

Data Retention

Server-Stored Data

Creative content on our servers is transient — it exists only for delivery and is automatically deleted on a defined schedule:

DataRetention
Undelivered share packages30 days, then auto-deleted
Delivered share packages7 days after delivery, then auto-deleted
Undelivered feedback30 days, then auto-deleted
Delivered feedback7 days after delivery, then auto-deleted
Expired contact requests14 days to accept, then auto-expired; deleted after 90 days
Section checkoutsDeleted on receipt confirmation, or after 30 days
Stream entries (mobile notes)Deleted once filed on desktop, or after 30 days
Device tokensRetained while your account is active; deleted on logout or account deletion

Your account profile (email, name, subscription status, and Stripe customer identifier) is retained until you delete your account.

Locally Stored Data

Data on your device is retained until you choose to delete it. You may export your data at any time using the App’s built-in export feature.

Third-Party Services

We use the following third-party services:

ServicePurposeData Shared
SupabaseAuthentication, data relay for sharing and sync featuresEmail, name, share/feedback/checkout/stream content (transient), device tokens, subscription status
StripePayment processing for subscriptionsPayment details are provided directly to Stripe; we receive only a customer identifier and subscription status
Google (OAuth)Optional sign-in methodAuthentication is handled by Supabase; we receive your email and name
Apple (OAuth)Optional sign-in methodAuthentication is handled by Supabase; we receive your email and name
Apple Push Notification servicePush notifications to macOS and iOS devicesDevice token and notification payload (no creative content)
GitHubApp update distributionNo personal data; public API polling only

As noted above, we do not currently use any analytics, crash reporting, advertising, or behavioral tracking services.

Data Security

We take reasonable measures to protect your information:

Your Rights

You have the right to:

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us using the information below.

For California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information.

Children’s Privacy

Notanem is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this policy and, where appropriate, through the App. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact:

Jonathan Sims
Email: write@notanem.com